Refund and Cancellation Policy

Refund & Cancellation Policy - Website Maintenance Plans

Thank you for choosing our website maintenance plan. We strive to provide you with exceptional service and ensure the smooth operation of your website. We understand that circumstances may arise where you might need to cancel your plan or request a refund. Please review our return and refund policy below:

  1. Cancellation of Maintenance Plan:

    • You have the option to cancel your website maintenance plan at any time. To initiate the cancellation process, please contact our customer support team through the provided channels.
    • Upon cancellation, any unused portion of your subscription fee will not be refunded.
    • Please note that cancellation of the maintenance plan will result in the termination of the associated services and benefits.
  2. Refunds:

    • We offer a refund on the subscription fee within the first 30 days of your initial purchase.
    • To request a refund, please contact our customer support team within the specified time frame, providing your purchase details and the reason for the refund.
    • Refunds are processed within 7 business days after approval.
    • Refunds will be issued using the original payment method used during the purchase.
  3. Exclusions:

    • Please note that the refund policy does not cover any additional services or products purchased in conjunction with the website maintenance plan.
    • Refunds will not be provided for any fees associated with domain registrations, hosting services, third-party software licenses, or any other services not directly included in the website maintenance plan.
  4. Modifications to the Maintenance Plan:

    • We reserve the right to modify or discontinue any aspect of the website maintenance plan without prior notice.
    • In the event of a modification or discontinuation, we will provide you with a prorated refund for any unused portion of your subscription fee, calculated from the date of the modification or discontinuation.
  5. Customer Responsibilities:

    • It is your responsibility to provide accurate and up-to-date information regarding your website and any necessary access credentials.
    • Failure to provide necessary information or cooperation may affect our ability to perform the maintenance services and could impact the eligibility for a refund.

Please note that this Return and Refund Policy applies only to our website maintenance plans and does not cover any other services or products offered on our website.

If you have any questions or need further assistance regarding our return and refund policy, please don’t hesitate to contact our customer support team.

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